When receiving a phone call through Direct Routing in Microsoft Teams on an iOS device, the notification only displays the caller’s name and not the phone number. This can be confusing for users who are used to seeing both the caller’s name and phone number in their notification history. Currently, there is no ideal solution to this issue, but here are some possible workarounds:

1. Remove Teams Calls from Mobile Call History: One option is to remove Teams calls from the mobile call history. This will force users to use the Microsoft Teams app instead of relying on the iOS notification history. While this may not be an ideal solution, it can help reduce confusion and ensure that users are using the correct app for their calls.

2. Use the Microsoft Teams App: The best solution is to use the Microsoft Teams app for all calls, including both incoming and outgoing calls. This will allow users to see the full call history, including the phone number of missed calls. While this may not be as convenient as using the native iOS app, it is a more reliable solution that ensures users have access to all call information.

3. Use a Third-Party Call History App: Another option is to use a third-party call history app that supports Microsoft Teams integration. These apps can provide a comprehensive call history, including both incoming and outgoing calls, as well as the phone number of missed calls. Some popular third-party call history apps include Phone Link and Call Log.

4. Contact Microsoft Support: If none of the above solutions work for you, you may need to contact Microsoft support for further assistance. They may be able to provide additional guidance or suggest a solution that is specific to your situation.

In conclusion, while it can be frustrating when the iOS notification for a Teams call only displays the caller’s name and not the phone number, there are several workarounds that can help mitigate this issue. By using the Microsoft Teams app, removing Teams calls from mobile call history, or using a third-party call history app, users can still access all the information they need to manage their calls effectively.