As an IT professional, I often work with Workspace ONE to manage devices and ensure security for our organization. In this blog post, I will discuss how to add a device to Workspace ONE using the serial number, which is a more secure method than using the user name and password.

First, let’s take a look at the current state of affairs. When we want to add a device to Workspace ONE, we need to provide the user name, password, and group ID of the device. However, this information can be easily accessed by anyone, which poses a security risk. Therefore, it is essential to use a more secure method to add devices to Workspace ONE.

To address this issue, we can use the serial number of the device to register it in Workspace ONE. This method is more secure because the serial number is unique to each device and cannot be easily accessed by unauthorized individuals.

To add a device using the serial number, follow these steps:

1. Log in to the Workspace ONE management console with your administrator credentials.

2. Click on [Groups and Settings] > [All Settings] to access the settings menu.

3. Click on [Devices and Users] > [General] > [Add Device].

4. Select the device type and click [Next].

5. Enter the serial number of the device and click [Add].

6. Follow the prompts to complete the registration process.

Once you have completed these steps, the device will be registered in Workspace ONE using the serial number. This method is more secure than using the user name and password because it requires a unique identifier for each device, which reduces the risk of unauthorized access.

In addition to using the serial number, there are other security measures you can take to protect your devices and organization. For example, you can use Intelligent Hub to block devices that have not been registered in Workspace ONE or that do not meet certain security requirements. You can also use device licenses to limit the number of devices that can connect to Workspace ONE.

Overall, using the serial number to add devices to Workspace ONE is a more secure method than using the user name and password. By implementing this method, you can reduce the risk of unauthorized access and ensure the security of your devices and organization. As an IT professional, it is essential to stay up-to-date with the latest security measures and best practices to protect your organization’s assets.