Creating an ABX Action to Raise a Jira Ticket on Deployment Failure

As a CIO at Sonar, Automation Practice Lead at Xtravirt, and guitarist in The Waders, I love automation and the power it has to streamline processes and improve efficiency. Recently, I challenged myself to create an ABX action that would raise a Jira ticket when a deployment fails. Here’s how I did it and what I learned along the way.

First, I needed to install the atlassian-python-api library, which is required for interacting with Jira. Once I had installed the library, I created three action constants: one for the Jira URL, one for a Jira user account, and finally, an encrypted one for the Jira account password.

Next, I added new inputs for each of these action constants, so that the user can enter the necessary information to raise a Jira ticket. I also set up the action to be triggered on one event subscriptions, specifically Deployment completed. To ensure that the action is only triggered when a deployment fails, I used a Condition filter to check if the deployment status is “failed”.

With all of the pieces in place, I tested the action and was thrilled to see that it worked as expected! When a deployment fails, the Jira ticket is raised automatically, saving time and effort for my team.

This use case shows the potential for further integration between Jira and vRA8. By automating the process of raising a Jira ticket when a deployment fails, we can improve our incident management processes and ensure that issues are addressed quickly and efficiently.

In conclusion, creating an ABX action to raise a Jira ticket on deployment failure was a fun and educational challenge. It demonstrates the power of integration between Jira and vRA8, and highlights the potential for further automation in our IT processes. As a CIO, Automation Practice Lead, and guitarist, I will continue to explore new ways to leverage automation and improve efficiency in my teams.